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Note: If you haven’t been receiving all of your emails, it is most likely due to spam filters (especially if you use a free email provider like Yahoo, HotMail/MSN or even AOL). Please check your “Spam” or “Bulk” mail folders for missing emails.


Here’s how to Ensure You Receive Your Emails from Marketing Merge for your account at Renegade University or Renegade Professional...


STEP 1:  Add support@marketingmerge.com to Your White List or Address Book.

This ensures you will receive emails from your prospects, and information about your account with Renegade University or Renegade Professional.

STEP 2:  Find your Guide’s email address and add this to your White List or Address Book as well.

This ensures you receive important training emails.

You’ll find your Guide’s contact information (including their email address) when you log into your account. It’s on the left side at the University.


Here’s how to white list your important emails for some of the most popular e-mail providers:



Here's how to add addresses to your Yahoo white list:
  1. Open your Yahoo mailbox
  2. Click 'Options' and/or "Mail Options"
  3. Click "Filters"
  4. Next, click "Add"
  5. In the top row, labeled "From Header:" make sure "contains" is selected.
  6. Click in the text box next to that drop-down menu, and enter the address that you want to ‘white list’
  7. At the bottom, where it says "Move the message to:" select "Inbox" from the menu.
  8. Click the "Add Filter" button again.


If you're using AOL, here's how to receive my e-mails:
  1. Go to "Mail Controls"
  2. Select the screen name we're sending your e-mail to
  3. Click "Customize Mail Controls for This Screen name."


    4. For AOL version 7.0: In the section for "exclusion and inclusion parameters", include this domain: marketingmerge.com.

    For AOL version 8.0: Select "Allow e-mail from all AOL members, e-mail addresses and domains". Then...
  4. Click "Next" until the Save button shows up at the bottom
  5. Click "Save."


To receive emails with Hotmail, please follow these steps if you're having trouble:
  1. Click the "Options" tab
  2. Under "Mail Handling" select "Safe List"
  3. In the space provided, enter the address you want to white list
  4. Click "Add"
  5. When you see the address you entered in the Safe List box, click "OK.
Remember; be sure to add both the email address: support@marketingmerge.com as well as the email address of your guide to receive ALL emails.



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